SLI Global Solutions - Program and technical consulting that assists government agencies to improve service delivery

CQI Framework

July, 2017

While the environment of child welfare organizations is constantly changing because of mandates, new challenges or emerging concerns, the objective of child welfare organizations is constant: to ensure the safety, permanency, and well-being of children and promote the resiliency of families. To accomplish these goals, it is important for an agency to have a well-functioning Continuous Quality Improvement (CQI) system. Agencies have been quick to address the issue of CQI, particularly after the Children’s Bureau released its Information Memorandum in 2012, by implementing specific actions and developing tools such as numerous data reports designed to monitor practice, but they often fall short of a having an effective and comprehensive CQI system. To be effective, child welfare agencies must move beyond basic quality assurance processes, which often focus on auditing case records to monitor and report on compliance activities, and into implementing CQI processes that will lead to improved outcomes, support sustainable changes, and engage the entire child welfare system. Please click here for the full text.