SLI Global Solutions - Program and technical consulting that assists government agencies to improve service delivery

Senior Consultant - Puerto Rico


Senior Consultant


Road Warrior


Puerto Rico




SLI Global Solutions LLC is A GLI® Professional Services Company.




SLI Global Solutions LLC (SLI) is exclusively focused on helping government agencies improve the quality of services they provide, and attaining positive outcomes for system modernization projects and program improvement initiatives.  SLI has specialized expertise in program design and development, program improvement strategies, child welfare, and child support programs.  We are a leading provider of Independent Verification and Validation, Quality Assurance, Program Management, and Test Management for large technology-intensive application development projects such as Medicaid, Eligibility, Child Support Enforcement, Transportation, and Unemployment Insurance/Labor.




Project Scope: 


The Puerto Rico Medicaid Enterprise, encompassing the Puerto Rico Medicaid Management Information System (PRMMIS) project is one of the largest IT projects for the Government of Puerto Rico. This includes a multi-year modular release effort to implement the Territory’s first MMIS. This opportunity is with the Project Management Office (PMO) Operations support team.  SLI Global Solutions is looking for a Senior Consultant to  provide guidance on MMIS day-to-day operations and identify risks.  This person would work closely with vendors to understand contracts, roles, and objectives. Successful candidates will have experience in MMIS development or maintenance environment.




Duties & Responsibilities include, but not limited to:


  • Provides assistance to the Medicaid Program staff for the management and operation of the MMIS.

  • Reviews MMIS issues and helps determine best solution for resolution.

  • Provides guidance and direction for PRMMIS day to day operations and activities.

  • Identifies risks and monitors progress of MMIS operations, including SLAs and KPIs.

  • Assist in training Medicaid Program staff to manage and operate key functional areas of the MMIS, i.e. Help Desk, Surveillance Utilization Review

  • Responsible for transfer of MMIS management and operations knowledge and techniques to Medicaid Program staff that will be managing and operating the PRMMIS. 

  • Works closely with the business, technical, and management teams of both the client and the implementation vendor to understand the contracts, roles, and objectives of the project and all partners of the project

  • Evaluates the approach, performance and progress made in a project, and identifies and articulates the observations, findings, risks, and issues

  • Identifies and provides mitigation strategies for project risks and alternative approaches for handling negative findings or issues

  • Prepares clear, concise, and objective reports of findings, observations, and recommendations

  • Makes periodic presentations on status and progress of the project to executive level management

  • Reviews test cases and reports the outcomes of the test execution

  • Validates test results and provides recommendations as to the impact of test results on the acceptability of the system

  • Develops and maintain spreadsheets, databases, documents, etc. that are needed to support the assessment work products




Experience, Education, Skills and Credentials:


  • 15+ years of relevant experience that demonstrates progressive responsibility including

  • 10+ years of experience in a functional and/or Operational management role on an MMIS development or maintenance environment

  • Consulting level experience with multiple business areas

  • Able to excel in a face-paced environment with tight deadlines

  • Excellent oral and written communication skills

  • Required to be at on-site client location 4-5 days a week. 50% travel.






  • Familiarity with a Managed Care operating model

  • Project management experience and PMP certification

  • Spanish language competency

  • DDI and operations experience preferred

  • Knowledge of Medicaid Information Technology Architecture (MITA) principles and framework.

  • Knowledge and understanding of the Medicaid Enterprise Certification Toolkit (MECT) checklists

  • Impeccable integrity. Candidates must be confident with their abilities to make correct decisions and the courage to speak out when necessary.

  • Willingness and ability to effectively engage with people and organizations on a continuous basis.




 We offer excellent benefits that include:


  • Comprehensive Health & Dental Insurance
  • 100% Paid Life Insurance
  • PTO
  • Paid Holidays
  • 401k Savings Plan (with 50% Matching Contribution)






This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job.  The incumbent may be requested to perform other job-related task and responsibilities than those stated above.




SLI is an Equal Opportunity Employer


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